Last updated: June 2025

Thebe Tech Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website forms
  • Request information about our services
  • Subscribe to our newsletter
  • Engage with our customer support

This information may include:

  • Name and contact information (email, phone number)
  • Company name and job title
  • Project requirements and technical specifications
  • Any other information you choose to provide

Automatically Collected Information

We may automatically collect certain information when you visit our website:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent on our site
  • Referring website information

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Delivery: To provide and improve our IT services
  • Communication: To respond to your inquiries and provide customer support
  • Business Operations: To manage our business relationships and contracts
  • Marketing: To send you relevant information about our services (with your consent)
  • Legal Compliance: To comply with applicable laws and regulations
  • Website Improvement: To analyze website usage and improve user experience

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our business
  • Legal Requirements: When required by law or to protect our rights and interests
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given us explicit consent to share your information

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Incident response procedures

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website functionality and performance
  • Provide personalized content and advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors that determine retention periods include:

  • The nature of the information and the purpose for which it was collected
  • Legal and regulatory requirements
  • Business needs and operational requirements
  • Your consent and preferences

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification (if applicable)
  • Updating the "Last updated" date at the top of this policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: